• The SMA is the senior enlisted advisor to the Chief of Staff of the Army. He/she provides information on problems and solutions affecting enlisted personnel’s professional education, growth and advancement of NCOs, morale, training, pay, promotions, and other matters.

3. What is the purpose of the NCO Support Channel?

• The NCO Support Channel supplements the Chain of Command and is responsible for accomplishment of the following:

 

 
 
 
 
 
 
 

(1) Transmitting, instilling, and ensuring the efficiency of the professional Army ethic

(2) Planning and conducting the day to day unit operations within prescribed policies and directives

(3) Training of enlisted soldiers in their basic skills and attributes of a soldier

(4) Supervising unit physical fitness training and ensuring that unit soldiers comply with the weight and appearance standards

(5) Teaching soldiers the history of the Army, to include military customs, courtesies, and traditions

(6) Caring for individual soldiers and their families both on and off duty

(7) Teaching soldiers the mission of the unit and developing individual training programs to support the mission

(8) Accounting for and maintaining individual arms and equipment of enlisted soldiers, and unit equipment under their control

(9) Administering and monitoring the NCO program, and other unit training programs

(10) Achieving and maintaining courage, candor, competence, and commitment

• Aids commanders in discharging individuals who do not wish to remain in the Army after completing training; may be offered after six (6) months, but before three (3) years service

5. How many and what types of complaints are there?

• (1) Two (2)

 

 
 
 
 
 
 
 

(2) Formal and informal

• No

7. What happens to an unfounded complaint?

• The soldier is informed through his/her chain of command as to the results of the complaint and is furnished a copy of the results.